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Legal

Privacy Policy

How Chawla Cabinets collects, uses, and protects your personal information.

Our commitment

Chawla Cabinets ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. By using this website or engaging our services, you agree to the practices described below.

Information we collect

We collect information you provide directly — your name, phone number, email address, delivery address, and any project details you share when requesting a consultation, placing an order, or contacting us. When you use our site, we also automatically collect device, browser, and usage data (IP address, pages viewed, referring site) through cookies and similar technologies.

How we use your information

We use your information to respond to enquiries, schedule consultations, prepare quotes, fulfil orders, arrange delivery and installation, send order and service updates, and improve our products and website. With your consent, we may also send marketing communications about new collections, offers, and design ideas — you can opt out at any time.

Sharing with third parties

We do not sell your personal information. We share it only with trusted service providers who help us run our business — including payment processors, logistics partners, installation teams, and analytics or marketing tools — and only to the extent needed to deliver our service to you. We may also disclose information if required by law or to protect our rights.

Cookies & tracking

Our website uses cookies and similar technologies to remember your preferences, measure site performance, and personalise content. You can control cookies through your browser settings or via our cookie preferences link in the footer. Disabling some cookies may limit certain site features.

Your rights

You can request access to the personal information we hold about you, ask us to correct or update it, request deletion (subject to our legal and contractual obligations), or withdraw consent for marketing communications. To make any of these requests, contact us using the details below.

Data security & retention

We use reasonable administrative, technical, and physical safeguards to protect your information. We retain personal data only as long as needed to fulfil the purposes described in this policy or as required by applicable Indian law, including the Information Technology Act and the Digital Personal Data Protection Act.

Contact us

For questions about this Privacy Policy or to exercise any of your rights, please reach out via the contact details on our contact page. We aim to respond within one business day.